Customer Support Chat Agents
Support that responds instantly and consistently.
AI support agents handle common questions, gather required information, and route conversations when needed—reducing wait times and freeing your team from repetitive replies.
Promised Outcomes
- 24/7 automated responses
- Ticket creation and routing
- Knowledge-base powered answers
- Escalation only when necessary
- Shorter response cycles
Features
- Chat Agents: Tier-0/Tier-1 deflection with guardrails.
- Ticket Triage: Auto-tagging, summaries, and routing.
- Knowledge Base: Use your docs while preventing hallucinations.
Ready to reduce response times without adding more staff?
We’ll deploy AI support agents that resolve common issues instantly and escalate only what needs a human touch.